Retail

What Is Amazon Protection Plan

By David Krug David Krug is the CEO & President of Bankovia. He's a lifelong expat who has lived in the Philippines, Mexico, Thailand, and Colombia. When he's not reading about cryptocurrencies, he's researching the latest personal finance software. 4 minute read

Customers have a wide range of options when it comes to purchasing goods and services online, and millions of people are taking advantage of this.

The Amazon protection plan could be something to consider if you’re planning on making large-scale technology purchases on Amazon.

I was curious about the same issue, so I set out to see what Amazon covers and whether or not a protection plan is worthwhile. Here’s what I think!

In 2022, what will Amazon’s protection strategy be like?

Accidental damage to smart home equipment is not covered by the manufacturer’s warranty, but the Amazon Expert Protection Plan does.

Also included in this package is coverage for Amazon Echo smart speaker technical assistance and mechanical breakdowns. 

SmartGuard and Asurion both provide security services through Amazon. Keep reading to learn more about Amazon’s protection policies and other topics.

What Is Covered By Amazon’s Professional Protection Plan?

Activated Amazon devices in Lennar houses are covered by Amazon’s unique Expert Protection Plan.

Consider getting an Expert Protection Plan for your home’s smart speaker system, which may be linked to other devices such as doorbells or light switches.

Accidental damage, such as liquid damage, cracks from regular handling, or product drops, are covered from the start of the plan. It also offers phone and in-home technical help.

In the event that the smart home gadget can’t be rectified, customers can choose between a brand-new or refurbished replacement or a gift card as an alternative.

Even if the manufacturer’s warranty has expired, Amazon’s Expert Protection Plan will still provide coverage in the event of mechanical failure.

Mechanical breakdown coverage kicks in if your smart home equipment malfunctions or breaks down due to regular wear and tear.

How Can I Redeem An Amazon Expert Protection Plan?

To use your Amazon Expert Protection Plan, just call Amazon to make an appointment for phone assistance.

If you’re having problems with your smart home device, Amazon’s specialists are available to help you over the phone or arrange a free in-home visit.

It doesn’t matter if you’re having minor technical difficulties or your gadget has completely failed. On the date of purchase or activation, accidental damage coverage begins.

How Do I File A Claim With The Amazon Expert Protection Plan?

Scheduling the service is all it takes; simply follow the instructions provided by an Amazon agent to file your claim. Using your Amazon account, you may review and modify your protection package.

Your Amazon Expert Protection Plan comes with an aggregate claim limit specifying how much your claimed items can cost, but you can submit as many claims as you’d like.

Your total claim limit is $2,000, so if you buy a $250 smart home speaker at the start of your plan and use up all of that, you’ll be left with a $1,750 claim limit.

Refer to the complete plan terms in your confirmation email or contact Amazon for support if you have any concerns about your protection plan’s specifics.

Does Amazon Refund Professional Protection Plans?

Amazon’s Expert Protection Plan subscribers can cancel at any time, with no penalty. As long as you have an Amazon account, you may easily cancel your purchase of a protection plan.

Selecting “return or replace products” will allow you to complete the cancellation process and receive a credit back to your credit card.

As an additional option, you can call Amazon’s customer service department to speak with a representative about canceling your order.

Amazon’s Expert Protection Plan can be canceled during the first 90 days for a complete refund. Otherwise, the return is prorated by subtracting the amount paid for the claim.

What other kinds of protection plans are offered on Amazon?

If you’re looking for anything other than Amazon Expert Protection Plan coverage for smart home devices, that’s okay, too.

Plans from SmartGuard offer countrywide repair and free shipment for covered claims on major gadgets and appliances. SmartGuard protection plans.

For electrical and mechanical issues that occur after the product warranty has expired, purchasing a SmartGuard plan assures that labor and parts are covered.

A 4-year laptop accident protection package is also available from Asurion on Amazon, along with a 3-year electronics warranty and tech support.

Depending on the goods you’re purchasing, Amazon may present you with the option of purchasing additional protection.

This is just one of many postings about Amazon’s services that you can check out if you’d want to learn more about the company.

Bottom Line

Protection plans are available for some Amazon items and may be purchased separately for a high-priced product.

Smart speakers like the Amazon Echo are protected by the Amazon Expert Protection Plan, which also gives assistance in the event of damage, malfunction, and other mechanical issues. 

During the first 90 days, you can cancel this plan and receive a full refund. Protective services from SmartGuard and Asurion as well as Allstate may be purchased through Amazon as well. 

Protect your laptop, electrical devices, home appliances, and furnishings with one of these policies, which cover a wide range of products as detailed in the fine print.

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