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How To Return Mattress To Costco

By David Krug 4 minute read

unexpectedly low prices. The return policy for Costco mattresses is an important consideration if you want to buy or return a mattress from the retailer. Everything you need to know is right here!

Costco Mattress Return Policy 2022

A receipt is not required for returns of mattresses, memory foam or air beds at Costco beginning in 2022. It is possible for Costco customers to return mattresses for a full refund if they are dissatisfied or have changed their minds. Keep reading to learn more about Costco’s mattress return policy!

What Is Costco’s Return Policy For Mattresses? 

Mattresses are no exception to Costco’s forgiving return policy, which is one of the most generous in the industry.

After purchasing a mattress from Costco, you have the option to return it at any time if you don’t like it for any reason (such as a lack of comfort, size, or quality).

Simply return the mattress to your nearest Costco warehouse store and show the returns counter on your Costco membership card to get the issue resolved. There is a phone number to contact if you need assistance with your mattress return, including concerns with vehicle capacity limits.

Can You Return An Opened Mattress To Costco? 

Even while many retailers, such as IKEA and Walmart, have tougher regulations for unpackaged mattresses, Costco allows you to return an unsealed mattress. Costco allows customers to return mattresses without having to worry about the original packaging since they often need to test out the mattress to determine whether it meets their needs.

How Long Do You Have To Return A Mattress To Costco?

Unlike other retailers, Costco does not enforce a return policy on mattresses after nine months of ownership. Costco’s satisfaction policy applies to mattresses, so there are no time limits on how long you have to return an item after purchasing it.

Employees at a store’s returns counter may raise an eyebrow if a mattress appears to have been used and purchased a long time ago. If this is the case, the decision to accept the mattress return may be left to the shop manager’s discretion.

Memory foam and shape-conforming mattresses might take longer to settle than other types of mattresses, making it more difficult to tell if they aren’t right for you right away. Because Costco has an open return policy, many consumers have been able to return their purchases months after they were purchased without any problems.

Will You Be Refunded For Your Mattress Return?

Absolutely! As soon as possible, Costco’s returns department will handle your refund.
If you have returned the mattress to the shop, the refund will be handled quickly and will be reimbursed to the original credit card used to make the transaction. There will be no additional fees for returning the mattress.

Instead, you can get your return in cash or converted into Costco cash cards that can be used by both members and non-members. Refunds for some things may take longer to complete if you return your mattress online.

As a result, you can’t begin the refund procedure until a Costco courier arrives at your home and returns it to the depot. Within 30 days of the request, reimbursements should show on your credit card.

Can You Return A Mattress To Costco Online? 

On Costco’s website, you may quickly return a mattress. Just go to and request a refund or replacement of the mattress that you purchased online. Register at for an account, then go to the Orders & Returns section to get a return label and arrange a pickup.

An email with additional instructions will be sent to you by Costco if the item is very bulky or difficult to ship. Your refund will include all shipping and handling expenses, so you won’t have to pay any additional costs for returning things.

Can You Return A Mattress To Costco Without A Receipt? 

Mattresses are among the items that Costco accepts for return without a receipt. Bring your membership card with you, as the returns desk will require your member number to check up your purchase history and complete your refund.

It’s also not necessary to return a mattress to Costco in its original packaging, but all components and attachments must be present.

Bottom Line

The Costco mattress return policy is straightforward, and you may return it either in-store or online, depending on how your purchase was made. The return of mattresses is not restricted by a certain time frame, and refunds are done fast.

In order to get your refund, just bring your Costco membership card with you, and we’ll take care of processing your return without requiring a receipt.