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How Long Does Walgreens Hold Prescription

By David Krug 3 minute read

Every day, Walgreens fills tens of thousands of prescriptions across the United States. For a variety of circumstances, you may be unable to pick up your filled prescriptions on time. As a result, you may be wondering how long Walgreens will keep a prescription. Here’s what I’ve learned through my investigation!

How Long Will Walgreens Hold A Prescription In 2022?

After filling a prescription, Walgreens stores hang onto it for seven days, during which time they phone two or three times to remind clients. Unfilled controlled substance prescriptions are kept on file for six months, and unfilled prescriptions for other medications are kept for up to one year.

What happens if you don’t pick up your prescription, what to do once the hold period expires, and much more may be found in the following paragraphs.

Is Your Walgreens Prescription Lost if You Don’t Pick It Up?

You have seven days from the time Walgreens fills your prescription to go pick it up.
If you forget to pick up your prescription during the seven-day period, it will be returned to the shelves.

Even though Walgreens’ official policy states that prescriptions must be returned within seven days, individual locations may keep them for up to 14 days. Use the Walgreens store locator to get the phone number of your nearest Walgreens location and inquire about their shop’s policy on this matter.

Does Walgreens Do Reminder Calls For Filled Prescriptions? 

Customers should expect two to three courtesy calls from Walgreens pharmacies if they haven’t picked up their medications from the shop yet. Walgreens keeps filled prescriptions for seven days before shipping them out.

Prescriptions that haven’t been picked up will be called at least twice by every pharmacy, regardless of location.

What Happens If You Forget To Fill Your Prescriptions After The Hold Period?

Walgreens returns the medications to its shelves after the seven-day grace period has expired. After this time, you may simply phone Walgreens and ask them to fill the prescriptions again.

There is a limited amount of time that Walgreens stores unfilled prescription information. If you call after that time has expired, you will need to send a new prescription to Walgreens.

Prescription records are kept for how long by Walgreens

Two years of medications filled at Walgreens are kept on file. Unfilled prescriptions, on the other hand, are kept for just one year following the date of writing. Only six months beyond the date of writing are unfilled prescription records preserved for banned medications like hydrocodone. During this time, you can contact Walgreens to have your prescriptions filled at any time.

If a prescription has been filled for six months (for restricted drugs) or one year, Walgreens deletes the data. The prescription will need to be resubmitted if it is to be filled again at Walgreens.

Bottom Line

In order for Walgreens to return a prescription to the shelf, they must hold it for seven days before doing so. Two to three phone calls will be made during this time to advise consumers that their prescriptions have been filled.

Walgreens preserves records for unfilled prescriptions for a year, during which time you can call Walgreens to have the prescription filled at any time. Unfilled prescriptions for prohibited medications like hydrocodone, on the other hand, are only held for a period of six months.