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How Do I Make A Complaint To Subway

By David Krug 4 minute read

In the United States, Subway is one of the most popular fast-food businesses. However, with more than 23,000 Subways in the United States, food quality issues are sure to arise from time to time.

When it comes to registering complaints with Subway, or if you have additional queries concerning the most typical Subway issues, read on!

In the year 2022, how do you file a complaint at Subway?

In 2022, Subway customers can phone 1- (833) 778-2929 if they have a problem with customer service or food quality. Another alternative is to communicate directly with management at your local Subway location.

Subway also has a customer feedback form on its website for customers to use. It may be found by clicking on the “Contact Us” tab.

Follow the links below for further details on how to file a complaint against Subway, or to get answers to other frequently asked issues.

How do I contact Subway with a concern?

You may get in touch with Subway via the following methods:

  • Call Customer Care on 1 (800) 888-4848
  • Call Headquarters on 203 877 4281
  • Use the Subway Customer Care Feedback Form
  • Follow Subway on Twitter
  • Follow Subway on Facebook

Is Subway Serious About Complaints?

Subway has a checkered track record when it comes to being taken seriously. You may contact them using their feedback form on the internet or by phone, which is handy and easy.

On the other hand, substantial concerns and allegations were overlooked in the recent past.

Back in 2011, for example, Subway’s previous spokesman Jared Fogle was mostly disregarded by the company.

While this is an extreme case, even less significant concerns, such as problems with Subway personnel, are still not always the greatest. In the eyes of Subway’s own employees, it’s a company that doesn’t treat people well.

Even while many employees say they have a terrific experience and a great place to work, some say it is anything from ideal.

When it comes to overall workplace culture, Subway received a “D.” This suggests that Subway personnel aren’t taking their complaints seriously.

What are the most frequent complaints people have about Subway?

Customers frequently express dissatisfaction with the restaurant’s food, and it’s little wonder why.

The meat and toppings on some sub sandwiches may not be as generous as you’d hoped, according to several diners.

Customer complaints frequently center on unpleasant or incompetent treatment from store management or staff.

In addition to discriminatory treatment and meal requests being ignored, there are a number of other concerns as well. 

Even still, workers at Subway have voiced some of the gravest concerns. It’s not uncommon for only one person to be on duty at closing time, for example.

Some have also complained that they weren’t paid until the end of their shifts, but were still required to do their work.

Even if some of our coworkers believe they were not adequately taught, we are obliged to do all duties anyway.

There was at least one female employee who reported that she was asked to take the garbage outside at night alone.

A consumer who wants extra tuna on their sandwich is only one of several complaints that vary from trivial to more serious.

No matter how many complaints it receives, the truth is that Subway does not accept any of this conduct.

How Can I File a Complaint Against a Subway Manager?

Customers and restaurant employees have many options for dealing with disrespectful or otherwise troublesome Subway managers. It’s up to you to decide which one is the most convenient for you.

To begin, anybody who wishes to lodge a grievance against a supervisor or another party may do so by conventional mail.

325 Subway, Milford, CT 06461, U.S.A. is Subway’s corporate headquarters location. This might take a few days, but it’s a possibility for some people.

If a customer or shop employee has a complaint about a manager, they can phone Subway’s corporate office at 1 (833) 778-2929.

On the off chance you’re stuck on hold for an extended period of time, try calling back again. As a last option, [email protected] is the email address for Subway’s press department.

On Subway’s website, there is also a feedback form. It’s a good idea to be professional and succinct when making a complaint about a supervisor.

When writing an essay, it’s important to avoid using vulgar language, to be factual, to keep it brief, and to provide dates when appropriate.

Could I sue Subway?

You can sue Subway, but only if you have the facts straight and a skilled lawyer on your side to prevent a drawn-out court struggle.

Customers have sued Subway in the past, claiming, among other things, that their tuna was phony and their subs were not realistic in length.

Although a few of these lawsuits have been dismissed, others are still in the courts to be decided. Subway has been accused in a significant lawsuit of exploiting immigrants and franchisees. 

Although the outcome of the litigation is uncertain, it is well worth following. All in all, the vast majority of Subway complaints don’t go this far.

You should, however, spend some time investigating whether or not you have grounds to file a lawsuit.

If you want to learn more about Subway, you might want to check out our articles on what Subway is, why it’s named Subway, and why it’s struggling.

Bottom Line

Customers and staff have long complained about Subway, and the company has dealt with a wide range of issues over the years, from little irritations to major scandals.

Complaints can be dealt with at the retail level or at the corporate level, depending on the severity of the issue.

It is important that anybody who has an issue with Subway do it deliberately and expectantly, knowing that Subway will listen and take necessary action.

David Krug