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Does USPS Send Text Messages With Links

By David Krug 5 minute read

The weakest link in phishing and other digital schemes is frequently unsuspecting humans, but every technology has its own set of weaknesses.

Because many merchants and organizations send out valid SMS to their clients, this is a big problem. It’s understandable that you’d want to know if USPS uses text messaging. Here’s what I found after doing some research!

Does USPS Send Text Messages With Links In 2022?

Even while the USPS does send text messages, worried citizens should know that they only do so if someone specifically requests it. Package delivery status updates are sent via legal text messages. The United States Postal Service (USPS) does not send text messages that include links or ask for personal information.

What to do if you receive a scam text message from USPS? Keep reading to find out more information on the kind of texts you may expect from the Postal Service.

Does USPS Send Text Messages About Changes on Delivery?

Only if you have signed up to receive text alerts from the USPS will you receive text messages regarding delivery updates, not alterations.

This implies that the United States Postal Service does not send unsolicited texts. People have lately started reporting messages claiming to be from USPS that go something like: “USPS: the planned delivery for the shipment XXXXXX was modified. “Is this correct?”
After that, a hyperlink concludes the message.

Here’s an example of such a text:

  • “Urgent Notice,” followed by a link, may be used in other scam mails.

That link might infect your phone or computer with malware if you click on it (for you Mac users with iMessage on your Macbooks).

Clicking on that link is enticing, especially if you’re expecting anything. This is an excellent time to develop the practice of looking at each link in a text message with caution, and you won’t be as inclined to click on one concerning a “delivery change.”

Is A Text From USPS A Scam?

Not all USPS texts are fraudulent, but if you can’t remember signing up for SMS notifications regarding a delivery, it’s likely a scam.

Keep in mind that the US Postal Service does not send unsolicited texts. Only if you request delivery updates will you ever receive one.

Revisit the tracking page and scroll down to “Text & Email Updates” if you’re unsure if you’ve signed up for text updates about a delivery. To see if you’ve signed up for alerts, click the chevron to the right of that area and expand it.

Do You Know If A Text Isn’t From USPS?

The use of odd spellings (such as a word missing a letter) or strange spacing between words is a common fraud tactic. There is an additional space between the words “delivery” and “for” in the picture of a scam text on this page.

The US Postal Service guarantees that any mail you receive from them will be error-free.
The shipping number is also included in the fake text. It appears to be an order number from a number of shops (Old Navy comes to mind).

However, USPS tracking numbers are substantially longer, ranging from 20 to 22 digits in length, and do not contain any letters. Most domestic USPS tracking numbers begin with “94,” “93,” or “92,” and these are the most common.

For the most part, official USPS messages follow a similar but different pattern. This is more likely to be the final result: USPS 011234567891234589, NORTH ANDOVER, MA 01845 delivered on January 15, 2014 at 11:10 p.m. To cancel, type “HELP 4 info-STOP”

How Do You Verify That You’ve Been Added to USPS Texts?

Check to determine whether you’ve signed up for USPS delivery alerts if you’re getting suspicious SMS. You may quickly and easily see if you’ve signed up for USPS text messages by visiting their website.

As though you were checking the status of your package, you’ll input your tracking number here. The “Text & Email Updates” part of your findings will be at the bottom of the page when you obtain them. The chevron symbol on the right can be used to enlarge that header.

Text and email notification options that you may have selected will be shown. There is a good chance that they will be scrutinized if you do.

It’s possible that you didn’t sign up for SMS alerts, in which case you received the scam text.
Searching through your SMS messages might also reveal whether or not you’ve registered.
After signing up on the USPS website, you will receive an introductory text message to make sure that you want to receive notifications.)

What Number Does USPS Text From?

Text messages from the United States Postal Service (USPS) often come from the phone number “28777.” Text messages from 10-digit numbers, such as the one seen on this page, are frequently sent by fraudsters as well.

To begin with, you’ll know that you did indeed sign up for alerts and, more significantly, that the other communication is not from USPS.

Why? Because the initial opt-in message exchange will include all subsequent messages sent by USPS, and it will not constitute an entirely separate texting session.

What Do You Do If You Get a USPS Smishing Text?

Smishing (SMS phishing) texts can be startling and unpleasant, but there is one little way you can fight back against them by receiving them. Smishing attempts can be reported to [email protected], according to the US Postal Inspection Service’s website.

You may snap a screenshot and attach it to the email, or you can copy and paste the message from the text. Give as much detail as you can about your encounters with that phone number.

If you reacted and provided information before realizing it, don’t feel bad. Scammers are adept at getting us to fall for their ruses. I hope you did not open the link and have nothing to report other than a new phone number being used for scamming.

Bottom Line

The United States Postal Service does send text messages, but only to customers who have signed up for them — and they will never contain a link or ask for personal information.

An urgent notification or delivery change should be reported to the proper authorities if the message has a link and includes the words “urgent notice” or “delivery change.”

David Krug