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Does Lowes Do Price Adjustments

By David Krug 4 minute read

Discounts and special offers make Lowe’s one of the most popular US hardware stores. Lowe’s can price match with other stores to provide clients with the greatest pricing on preferred items.

If you’ve already purchased an item from Lowe’s that you’ve discovered cheaper elsewhere, you may question if Lowe’s will give you a price adjustment. Here’s what I found out after doing some investigation!

The 2022 Price Adjustment Policy of Lowe’s

In 2022, you must provide proof of a cheaper price at another store or Lowe’s to receive an adjustment from Lowe’s.

Price modifications can be made at Lowe’s both in-store and online by contacting Lowe’s Customer Care. The 30-day price adjustment policy that was in place before has been scrapped.

If you’d like to learn more about Lowe’s price adjustment policy and the things that aren’t subject to it, keep reading!

How does Lowe’s price adjustment policy perform?

A similar approach to Lowe’s price guarantee allows it to match rivals’ reduced pricing and provide consumers with even better bargains by adjusting its product prices.

To be eligible for a price reduction, your item must have been purchased from a Lowe’s store or online.

Price adjustments are available from Lowe’s, so if you buy a $10 tool and then discover the same tool for $7 in a competitor’s shop a week later, you may get a return of $3.

For Lowe’s own items, there are price changes available. If you buy a $10 tool at Lowe’s and the price drops to $5 a week later, you can get a $5 refund.

How can I get a Lowe’s price adjustment?

You can get a price adjustment at Lowe’s either in-store or online, just like you can get a price match.

Getting A Price Reduction In-Store

Go to your local Lowe’s store and ask for a price adjustment. However, make sure you have confirmation of your purchase from Lowe’s, such as a receipt, and evidence of a cheaper price at a competitor’s shop.

Then, a Lowe’s cashier will check that a competitor’s pricing is cheaper. A partial refund will be issued if the price modification is deemed eligible by the vendor.

To be eligible for a price adjustment, you must visit Lowe’s within 30 (now 1 day to the new policy) days of purchase.

Online Price Adjustment Procedure

Call 1-877-465-6937 if you cannot get to your local Lowe’s store and would want to request a pricing modification.

To get a price adjustment from Lowe’s, you’ll need proof of purchase and proof of a cheaper price on a competitor’s website.

What items at Lowe’s are not eligible for a price adjustment?

Lowe’s price adjustment policy does not apply in all cases. This is a disappointment. It is not possible to alter the price of the following products:

  • Service pricing
  • Out-of-stock items
  • Clearance items
  • Financing or credit offers
  • Free items
  • Bundled items

Discounts for elderly citizens, members of the military, and employees of Lowe’s cannot be combined with price adjustments.

In addition, Lowe’s does not allow price adjustments for goods with pricing discrepancies or unverifiable prices.

Finally, if you purchased an item from Lowe’s more than a day ago, you cannot get a price adjustment from Lowe’s.

Which Stores Can Lowe’s Match Prices?

Lowe’s is able to match prices at a number of brick-and-mortar locations, including:

  • Home Depot
  • Menards
  • Ace Hardware
  • Tractor Supply Co.
  • Walmart
  • AutoZone
  • Northern Tool and Equipment
  • Harbour Freight Tools

In addition, Lowe’s may price match with local hardware stores or businesses specific to your region that sell identical items.

Additionally, Lowe’s is able to compete with internet businesses such as:

  • Jcpenney.Com

Will Lowe’s issue a refund if the price of an item falls?

Lowe’s offers price modifications on its own items in addition to price matching with rivals. You may be eligible for a partial refund if you purchased an item from Lowe’s that was decreased in price within 30 (now 1 day) days after purchase.

Take your receipt and proof of purchase to Lowe’s and you’ll be eligible for a price adjustment.

How long do I have to request a Lowe’s price adjustment?

At Lowe’s, you have 30 days from the date of purchase to request a price adjustment. Lowe’s has the authority to deny your request for a price adjustment if you are outside of the one-day timeframe.

Check out our blog to learn more about Lowe’s, including if Lowe’s pricing equals Home Depot if it matches Costco, and if Amazon is cheaper than Lowe’s.

Bottom Line

In addition to rivals’ items, Lowe’s can give price modifications on its own products if their prices reduce subsequently. Lowe’s allows you to make a pricing adjustment in-store or online with this information.

Lowe’s will not honor a price reduction without proof of your purchase, such as a receipt or price match from a rival.

Lastly, you must request a price adjustment from Lowe’s within 30 days of your initial purchase. Otherwise, Lowe’s has the right to refuse refunds or price matching.

David Krug