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Can You Return Pets To Petco

By David Krug 5 minute read

If you’re looking for a variety of products and services for your furry family members, Petco is a great place to start.

For those who are worried about whether or not they can return any product purchased at Petco for any reason, here are some answers!

In 2022, what is Petco’s return policy?

In 2022, Petco will accept returns for refunds or exchanges for items purchased in-store or online within 30 days. Returns can only be processed with a receipt as proof of purchase. Pets and pet food can also be returned to Petco within 30 days of purchase. Items can be returned to a Petco store or shipped back to Petco.

Check out the terms and conditions of the Petco return policy, as well as how to return dead or live pets!

Can I return an item to Petco within 30 days of purchasing it?

Petco’s return policy states that you have 30 days from the date of purchase to return an item if you are not completely satisfied with it.

Returns will not be processed unless you have provided a valid form of identification and proof of purchase.

After 30 days or without proof of purchase, returns are not eligible for a return or exchange.

Regardless of whether you have a receipt, Petco says it has the right to limit returns.

Prescription medicines and other pharmacy products cannot be returned at any time.

Can I Exchange or Return Petco Purchases?

A Petco purchase can be returned in-store or via mail. In-store returns are handled without charge.

Returned products mailed in to Petco are not eligible for a refund of shipping costs. Once the product is received, refunds are issued for mail-in returns.

In order to return prescription food, you will need to mail it to the following address:

Suite B, 257 Prospect Plains Road

New Jersey 08512

Is Petco Acceptable for Returns Without a Receipt?

Petco will not accept returns without a receipt. Your purchase confirmation email will be required if your item is being returned from an online purchase.

Staff members will automatically reject the return if you don’t have a receipt, as these are used to prove that you purchased the items from Petco.

To initiate your return and get a full refund, have the store return receipt and your purchase confirmation email printed or on your phone.

Your Petco account’s “Order History” link will allow you to print a receipt for your return. The receipt can be accessed by clicking “View Details” beside the order details.

Petco, on the other hand, has the right to refuse a return even if you have the original receipt, as previously mentioned.

What Happens if an Opened Item Is Returned to Petco

In order to return an opened item purchased at Petco, you must have a valid ID and proof of purchase within 30 days of the original purchase (i.e a receipt).

Is Petco Able to Accept Damaged Goods?

Items that were damaged or broken when you received them can be returned to Petco. The store, on the other hand, will not accept it back if you damaged it.

What is Petco’s Debit Card Return Policy?

If you paid with a debit card, your refund will be applied to the cardholder’s linked bank account because Petco processes refunds based on the payment method.

Cash refunds are available for purchases made with cash or a check. The store will issue a corporate check if it is short on cash.

Is Petco Accepting Dead Animals for Rehoming?

Petco will dispose of your deceased pet for free if you return it within 30 days for a refund.

A 30-day guarantee is available for companion animals at Petco as well. Returns and refunds can be arranged through your local retailer.

For your return to be processed, you must provide proof of purchase and some form of identification.

For fish, what is Petco’s policy on returns?

If you purchased a fish from a Petco Pet Care Center location, you can only return it to Petco within 30 days of purchase.

Freshwater fish purchased from Petco are guaranteed to be alive for seven days after they are delivered to your home, or your money is refunded.

For Reptiles, what is Petco’s return policy?

It’s possible to return reptiles to Petco for a full refund if they’re sick or injured within 30 days of purchase.

If you don’t have your receipt, you won’t be able to get a refund for your purchase.

It’s possible to return your pet Guinea Pig at Petco.

As long as your guinea pig is in good health, you can return it to Petco within 30 days for a full refund.

Refunds can only be processed if you have proof of purchase and identification. Please inquire about the availability of a guinea pig without a refund after the 30-day grace period has expired with your local retailer.

Do Petco Cages Have a Return Policy?

If you have the original receipt or purchase confirmation email, you can return a cage to Petco within 30 days. You’ll need to bring your receipt and a form of identification.

Is it possible to return dog toys to Petco?

Toys for dogs can be returned to Petco for a full refund within 30 days of purchase. To expedite the refund process, you’ll need to have your photo ID and proof of purchase on hand.

For more information, see our articles on Petco’s return policy for hamsters and when Petco restocks.

Bottom Line

Even if you’ve opened the package, you can return it to Petco within 30 days as long as you have a valid form of identification and the original receipt.

If you don’t have the receipt, you can’t return an item to Petco. Items purchased from Petco can be returned either in-store or via mail.

Even dead animals can be returned to Petco within 30 days. Petco will even refund you and take care of the animal for you if you choose not to keep it. Even if you have a receipt, Petco claims that it has the right to deny your request.