Can You Return Air Mattress To Walmart

By David Krug David Krug is the CEO & President of Bankovia. He's a lifelong expat who has lived in the Philippines, Mexico, Thailand, and Colombia. When he's not reading about cryptocurrencies, he's researching the latest personal finance software. 5 minute read

Walmart almost always carries everything you need, including air mattresses. A high-quality air mattress is always a good thing to have on hand, whether you’re camping or hosting guests.

In 2022, Walmart’s Return Policy for Air Mattresses

As of 2022, Walmart will accept returns of unopened air mattresses with receipts within 90 days of purchase minus any discounts. In the event that customers are unable to locate their receipt, they can return air mattresses at any Walmart store or by mail. As a result, once the air mattress has been inflated, it can only be replaced.

If you’re worried about returning an air mattress to Walmart, keep reading to find out what I discovered about their return policy!

In order to make a Walmart return, how long do I have to wait?

However, Walmart’s return policy is a breeze to understand and implement. Walmart allows you to return most unopened items in their original packaging within 90 days of purchase.

Within 30 days of purchase, Walmart Marketplace vendors allow returns at the vendor’s discretion.

Can I return air mattresses that have not been opened to Walmart?

It’s a good thing Walmart accepts returns of unopened air mattresses with a receipt or other evidence of purchase.

As long as the box is unopened, can I return an air mattress purchased at Walmart?

Thank goodness Walmart will exchange opened or used air beds within 90 days of purchase.

Can I return an air mattress that doesn’t have a box?

In Walmart’s eyes, open-box air mattresses are considered used and therefore not eligible for return.

When a customer returns a product, they can only receive a replacement.

Is It Possible To Return An Air Mattress To Walmart Without a Receipt?

Was the receipt for your air mattress inadvertently thrown away? Don’t worry, I’m here to help. Walmart still accepts the return of your air mattress.

Customer service representatives can look up your purchase in Walmart’s system using a valid photo ID and the credit or debit card you used to make the purchase, depending on how you made the purchase.

It’s possible to obtain proof of purchase for an air mattress purchased online by logging into your account on and looking through your order history.

In the event that you cannot locate any proof of purchase, a Walmart customer service representative can still grant your return.

However, you can only receive a Walmart gift card or a new air mattress in exchange for your old one.

Is Walmart’s Online Return Policy for Air Mattresses Acceptable?

You can return an air mattress at Walmart in a variety of ways, including on the Walmart website or by mail.

Returns on Walmart

Returns can be started online from the Walmart website if you have a Walmart account. You’ll need to look up your previous purchases once you’ve logged into the website.

There will be a “Start a Refund” button on the order that contains your air mattress. Answer the questions that appear after you click the button.

The first step is to select the air mattress you want to send back. Afterwards, you’ll be asked whether or not you prefer a refund or a replacement.

In order to get a refund, you must provide a reason. Once you’ve finished, click “Submit Claim” and a confirmation email will be sent to you.

In the confirmation email, you’ll find a link that allows you to print a copy of your receipt, which you can bring to the store or mail in your mattress.

Returning an air mattress, make sure to:

  • Bring the air mattress to Walmart with the order barcode printed from the confirmation email.
  • Attach the return label to the air mattress box and mail it back to USPS or FedEx using the return label provided in the confirmation email.
  • Once you receive your confirmation email, print out the return label and attach it to the air mattress box; schedule a home pickup with UPS via their website.

Returns on Walmart’s Online Marketplace

If you don’t want to buy an air mattress from Walmart, you can also buy them from the Walmart Marketplace.

It is possible for Walmart Marketplace vendors to set their own return policies because they are third-party sellers, not Walmart itself.

To that end, if you need to return an item, you must first contact the vendor via email.

Marketplace returns must also be requested by customers within 30 days of the purchase date with a refund request from the Marketplace vendor or from Walmart.

Is It Possible To Return An Air Mattress To Walmart By Mail?

It is possible to ship your air mattress back to a Walmart processing center if there is no Walmart store near you.

To expedite the return process, Walmart will send you a shipping label via email after you initiate the return online.

Finally, attach this label to the air mattress box and ship it.

Your order should be picked up by FedEx, UPS, or USPS directly if you want a shipping company to come and pick it up for you.

At Walmart, what are the requirements for returning an air mattress that I purchased?

Bring the following items with you when you return your air mattress to Walmart:

Proof of purchase, such as a receipt or other document, for the air mattress

The original air mattress packaging

ID card issued by the government

The payment card used to make the purchase

If I return my Walmart air mattress, will I receive a check or store credit?

Refunds are determined by the method of purchase when you return an air mattress to Walmart.

With proof of purchase, you’ll get a credit back to the original payment method for orders returned in-store or online.

Refunds for Debit or Credit Cards

You should be aware that there are specific guidelines for receiving refunds for credit and debit purchases, such as:

Money will be credited to your account in up to ten working days.

To get a credit or debit card refund, you’ll need to present the original card you used to make the purchase. A Walmart gift card will be refunded if the item is not available.

If you used a debit card to make the purchase, you may be eligible for a cash refund.

If you’re interested in learning more about Walmart, we’ve written about its return policy for mattresses, marketplace purchases, and returns after 90 days.

Bottom Line

As one of the most generous return policies in retail, Walmart allows customers to return items within 90 days of purchase without any questions asked. ‘

In the event that you purchase the wrong item, you have the option of returning it to any Walmart store or mailing it back.

Because of Walmart’s dedication to providing excellent customer service, you can feel secure returning an air mattress.

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