Retail

Can You Return A Battery To Autozone

By David Krug David Krug is the CEO & President of Bankovia. He's a lifelong expat who has lived in the Philippines, Mexico, Thailand, and Colombia. When he's not reading about cryptocurrencies, he's researching the latest personal finance software. 4 minute read

Battery size is an important consideration when purchasing a battery from an auto store or a local mechanic shop.

Can you return an AutoZone product if you’re not satisfied with it? What is the return policy for batteries at AutoZone? Everything you need to know is here!

In 2022, can you return a car battery to AutoZone?

According to AutoZone’s battery return policy, AutoZone will accept batteries that are still in their original packaging and have a receipt as long as they are returned within 90 days after purchase. Your AutoZone car battery warranty must be returned before it expires. AutoZone’s battery return policy is fairly lenient.

The warranty term will begin when you purchase the battery and will conclude when the date on your receipt indicates it has expired. Learn more about AutoZone’s return policy for broken and used batteries, as well as whether AutoZone accepts batteries that have been used before, by reading on!

You can also read our previous articles on AutoZone’s policies, such as whether or not they will install a battery for you, or if they will take other old parts.

What is AutoZone’s return policy?

Under certain conditions, AutoZone customers can return the battery for a refund or store credit. If the battery has never been used and has never been put in a car, the firm will accept it. If the battery doesn’t fit in your car, or if it doesn’t operate in your vehicle, you can return it.

Within 90 days after purchase, you may return or replace your battery if it meets the above criteria. As long as you have the receipt, you’ll get your refund the same way you paid. AutoZone, on the other hand, will refund your money if you don’t have a credit card.

How long is the AutoZone battery warranty?

After purchasing a battery from AutoZone, the warranty time will depend on the type of battery you purchase. There is a warranty term for each brand.

A free replacement term of three years is available for Platinum and Duralast Gold brands. In contrast, the guarantee periods for Duralast, Valucraft, and Econocraft are 2 years, 1 year, and 90 days, respectively.

Is AutoZone willing to pay you for a used battery?

AutoZone does not compensate you for the old battery you return to your nearest AutoZone store. Rather, AutoZone employees will either swap or refund your money, depending on the conditions of your transaction when you return a battery that has been used. You will likely get a new car battery as a replacement battery when you return a used battery that is eligible for a refund.

How do you submit a warranty claim for an AutoZone car battery?

To get your warranty, you’ll need to visit an AutoZone location and speak to a customer care representative while still in your warranty period.

AutoZone employees are required by the company’s terms and conditions to ask for a government-issued ID when verifying the date of purchase. If you have a driver’s license or military ID, AutoZone will accept it.

Do they accept used batteries at AutoZone?

AutoZone’s return policy states that batteries can only be returned if they have not been used. AutoZone will not pick up a battery that has previously been used since batteries begin discharging as soon as they are mounted in a vehicle. In order to get your money back, make sure the product is in its original packing.

Can you return an incorrectly sized battery to AutoZone?

It’s a good thing AutoZone will take back the incorrect battery. AutoZone’s limited warranty policy states that if the battery fails to fit during the free replacement period, you can take it to the nearest AutoZone location to get a new battery as long as it is within the warranty period. You should always have a receipt with you when you visit AutoZone.

AutoZone will accept a battery without a receipt?

Please bring along the original receipt when you return your battery to AutoZone. The transaction information for your order may be obtained by contacting AutoZone customer service at 800-288-6966 if you don’t have your receipt handy and need to return something.

If you call AutoZone’s customer service department, they may provide you with further details on how to return the battery.

Credit card information is used to track down information about your goods if you paid with a credit card at AutoZone. However, unless the battery is still under warranty, it is difficult to obtain this information.

How long will AutoZone take to refund your battery purchase?

If you paid with a credit card, you should get your refund in two to three business days. Credit card purchases aren’t eligible for instant refunds, so you’ll have to wait for your money back. Visiting an AutoZone location in person is all that is required to process your payment.

Postings on AutoZone’s services, like whether or not AutoZone offers battery installations, radio installations, and oil recycling, may be found on the company’s website.

Bottom Line

As long as the batteries are in their original packaging and you have a receipt, you can return them to AutoZone within 90 days after purchase.

As long as the warranty term has not expired, you can return a damaged battery for a full refund, but you must do so within that timeframe.

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