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Can I Return A TV To Walmart Without The Box

By David Krug 3 minute read

If you’re in the market for a new TV, or if you’re wanting to return an old one, you may be interested in the Walmart TV return policy. Here is our complete guide on whether or not Walmart accepts returns on televisions.

Walmart TV Return Policy 2022

Within 30 days after purchase, Walmart offers a 30-day return policy on all LED, LCD, OLED, and QLED TVs, as long as the TV is in excellent condition, has all attachments (remote, legs, remote), and has a receipt. Returning TVs to Walmart is possible without the original box, however it is encouraged that customers provide any original packing.

Keep reading to find out how to return a TV to Walmart after the 30-day return period, what to do if you don’t have a receipt, and more!

Can You Return A TV To Walmart Past The 30 Day Window?

For the sake of both you and Walmart employees, you should try to return a TV within 30 days if you plan on doing so (including brands like Samsung, LG, Hisense, Sharp, Panasonic, etc.).

If you are unable to return your television within 30 days after purchase, Walmart personnel may, at their discretion, accept a TV return. After 30 days, if a Walmart shop refuses to accept your return, you may always go to another Walmart store or ask to speak to a Walmart store manager.

A formal complaint to Walmart’s corporate headquarters can be made if the store manager refuses to help and the item is eligible for a return. It’s possible that the Walmart store manager will be more receptive to your return by this point. As a general rule, it’s preferable to be kind and considerate at all times.

Without the box, can I return a television to Walmart?

As long as the consumer has a receipt and the television is within 30 days after purchase, Walmart shoppers can return it to the store without the box or any original packaging.

In addition, the TV must be in its original condition, with no scratches, damage, or missing components, in order to receive a complete refund or replacement.

Can You Return Refurbished TVs To Walmart?

Walmart treats reconditioned televisions as though they were brand new. There are no restrictions on the return policy for consumers who purchased refurbished televisions during the 30-day return period, providing they provide proof of purchase.

For third-party sellers on, you’ll need to contact the vendor directly to request a return of your television.

Without A Receipt, Can You Return A TV To Walmart?

Walmart allows a limited amount of returns without receipts (even televisions), but the store manager has the final say.

Only an exchange or store credit will be offered if your TV is returned within the 30-day return window and is approved. As a last tip, bring any original packaging, a bank statement, and a government-issued ID with you when you return the TV for a refund.

Bottom Line

Walmart’s return policy for televisions is quite accommodating, enabling buyers to return their purchases within 30 days of purchase. Customers can even bend this regulation if they feel it is necessary.