Education

What Is A Human Service Worker

By David Krug David Krug is the CEO & President of Bankovia. He's a lifelong expat who has lived in the Philippines, Mexico, Thailand, and Colombia. When he's not reading about cryptocurrencies, he's researching the latest personal finance software. 3 minute read

Human services’ breadth makes it one of the most accessible master’s degrees available entirely online.

There is a wide range of human services occupations, from those in non-profit organizations to those in a for-profit nursing facility. 

If you’re a human services professional, you’re going to have to play a variety of roles, no matter where you work or what your title.

Among these responsibilities, according to the U.S. Bureau of Labor Statistics, are the identification of clients’ needs, the creation of a treatment plan, the execution of that plan by direct or indirect means, and the provision of emotional support (BLS).

Identifying the Needs

The first step in making a difference in the lives of your customers or the community is to identify the needs that need to be satisfied.

A human services worker must be able to look at both the large picture and the minute details in order to understand what your client needs. 

Needs might be short-term or long-term, depending on the context. If, for example, you’re dealing with a homeless person, their most pressing needs may be food and a place to sleep.

However, they may also be in need of employment training and support in completing a housing aid application.

According to the demographic, you serve or the service you provide, your clients may have varied demands.

Food and shelter may be a given if you are a correctional treatment expert since the detained person resides and is fed at the prison complex.

The difficulty of reintegrating into society after serving a prison sentence may be compounded if a person has disadvantages such as a lack of education or work experience. 

Assistive equipment and personal care services may be needed by people with impairments if you provide services.

Identifying a client’s concerns is a complex process. A thorough intake interview may provide insight into a client’s condition by asking about their family and friends, as well as their job and home environments, as well as the problem that led them to you.

Creating a Treatment Strategy

A comprehensive understanding of the issues your customer is dealing with will allow you to begin putting up a strategy to solve them.

Graduates of a master’s degree program in human services frequently draw from coursework like Human Services Helping Skills and Case Management Interventions & Strategies. 

In order to come up with creative ideas in the field of human services, a worker must be able to think outside of the box.

However, you must be able to comprehend the specifics of these possibilities, such as qualifying requirements and whether there are seats or resources available.

Human service personnel must prioritize their customers’ needs and organize the sequence of interventions and services they are seeking.

Regarding a person with a drug addiction issue, getting them into treatment may be more vital than providing them training for a new profession.

Implementing That Intervention Plan

Having a therapy or intervention plan isn’t enough to help your customer. You’ll have to put in the time and effort to see this through.

Treatment plans can be implemented in a variety of ways, from providing direct support, such as having a certified professional counselor begin counseling services, to facilitating the connection of the client with other resources and arranging for that assistance to be provided. 

Human service personnel can help their clients enroll in programs by making phone calls and helping them complete paperwork. After the strategy is implemented, the work of a human services professional doesn’t end.

According to the BLS, human service employees frequently check in with their customers on a routine basis.

If a program or service is not satisfying the needs as intended or if a new need is discovered, the human services professional might change the treatment plan and explore other means of intervention.

The BLS reports that a human services worker’s other function is to give emotional support to their customers.

When things go awry, it’s up to you to bring everything back on track. A keen listener and empathy for the people you’re working with are essential for success in this position

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