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What Does Hospitality Management Mean

By David Krug 3 minute read

The term “hospitality management” refers to a broad field of study and employment that includes all aspects of tourism development. Hotel and restaurant management, as well as event planning, can all be considered a part of the field of hospitality.

Hospitality management is distinct from non-management roles in the hospitality industry because it refers to roles that emphasize administrative responsibilities rather than service-oriented roles or roles in the culinary arts.

Studying Hospitality Management

The Greek word xenia, which means “guest friendship,” is used to describe hospitality. It’s all about making guests feel at home in restaurants, hotels, casinos, and tourist attractions when it comes to hospitality management.

Catering, event planning, food safety and sales and marketing in the hospitality industry are among the many topics covered in college courses on the hospitality and tourism industries. In some college hospitality degree programs, students can specialize in resort management, hotel financial management, hospitality entrepreneurship, and digital marketing for the tourism industry.

Hospitality management studies have an academic component but hands-on work experience is essential for learning the skills necessary to succeed in this industry. Internships and other on-the-the-job training are likely if you choose to pursue a degree in hospitality management.

Managing a hotel, restaurant, resort, or other tourism business has a wide range of duties and responsibilities. Your business and management skills must be broad enough to include not only your expertise in the hospitality industry but also your knowledge of the food service, lodging, and tourism development sectors.

Getting a solid grounding in subjects like financial accounting, human resources management, marketing, and managerial and leadership styles is an important part of a career in hospitality.

The majority of hospitality management professionals don’t go on to pursue advanced degrees in the field. More than two-thirds of lodging managers and nearly half of event planners have bachelor’s degrees. Most food service managers do not have a college education.

Having a job in the hospitality industry

Describe your experience as a manager in the hospitality industry. If you’re a restaurant manager vs. a lodging manager vs. an event organizer, there’s a lot to like about your job. There are always new challenges to solve and exciting changes to pursue in the hospitality industry, making it a great career path for those who get bored of doing the same thing every day.

Is it surprising that when you’re working to make others feel welcome and at ease, it’s difficult to find yourself feeling a strong sense of satisfaction? According to Entrepreneur, the hospitality industry is among the happiest.

Every aspect of a hospitality management company’s operations may fall under your purview. Guest complaints, new programs and initiatives to make guests feel welcome, and recruiting and training employees are all part of the job description.

Working in hospitality management can mean many different things depending on your role and the company you work for.

It’s your job to keep track of the food and beverage ingredients that chefs need to make their dishes, as well as make sure that your staff adheres to food safety and sanitation policies. These aren’t the priorities of hotel managers, who are more concerned with overseeing housekeeping, upgrading the hotel’s decor, and providing guest services and programs.

Both types of managers, on the other hand, have more general administrative responsibilities, such as hiring employees, scheduling shifts, managing expenses and budgets, and responding to any questions or issues that guests may have.

When working for a small business, you can expect a wider range of responsibilities. Revenue managers and front-office managers in hotel management, for example, are more likely to have specialized leadership roles in larger companies, such as catering and kitchen managers in restaurants.

While some hospitality management professionals prefer to specialize in a single aspect of the business, others relish the opportunity to wear many different hats as generalists.

However, there is no industry that is completely faultless. An additional disadvantage of working in the hospitality industry is the need to commute or live near an area with a thriving tourism industry.

David Krug

Author