Car Insurance

State Farm Car Insurance Review

By David Krug David Krug is the CEO & President of Bankovia. He's a lifelong expat who has lived in the Philippines, Mexico, Thailand, and Colombia. When he's not reading about cryptocurrencies, he's researching the latest personal finance software. 5 minute read

State Farm Car Insurance has a 16 percent market share in automotive insurance. Insurance firms place a priority on providing coverage to the greatest number of individuals feasible. Anyone looking for a personal touch will have no issue finding one thanks to State Farm’s extensive agent network. This well-known insurance firm is well-known for providing extensive coverage and has received good marks for customer happiness and financial forecasting from third-party assessors.

State Farm’s auto insurance add-ons and discounts are equal to those given by other big carriers, which may disappoint consumers seeking additional benefits.

State Farm Insurance Pros and Cons


State Farm Car Insurance Review - State Farm Insurance Company Logo
  • Local agents are located around the country, making it simple to contact them.
  • Both the National Flood Insurance Program and the California Earthquake Authority insure citizens of your state against flood and earthquake damage.
  • Car insurance at a low cost is available to drivers of all ages and driving records.
  • Having satisfied consumers is critical for financial success.


  • Automobile drivers who do not have any additional insurance or endorsements
  • Homeowners insurance may be more costly.
  • House insurance discounts are not as abundant as they may be.

State Farm car insurance ratings

  • Claims satisfaction — Exceptionally above and above the call of duty. State Farm received above-average ratings in the most recent J.D. Power customer satisfaction survey.
  • Customer satisfaction — Exceptionally above and above the call of duty. According to J.D. Power and Associates, State Farm’s customer satisfaction was in the upper half in 2021.
  • Financial strength — Excellent. AM Best has upgraded State Farm’s financial strength rating. There is no doubt about this business’s ability to resolve disputes.
  • NAIC Rating NAIC. Above and beyond the ordinary. When compared to the national average, State Farm’s complaint rate is lower.

State Farm car insurance coverage options

State Farm should require all consumers to purchase uninsured/underinsured motorist coverage and medical expenditures coverage. You may customize your State Farm auto insurance policy by adding the following extra coverages.


  • State Farm emergency road service coverage. State Farm’s roadside assistance program covers reasonable charges incurred if your vehicle becomes disabled. This service includes up to an hour of technical work (on-site), towing, lockout services, and the delivery of gasoline, oil, battery, or tire change. There are also lockout services offered for people who are locked out.
  • State Farm rideshare driver coverage. Due to this plan, your car insurance coverage will not be stopped when working for companies such as Uber or Lyft. You may continue to utilize your State Farm insurance even if you are part of a personal plan to drive for Uber or Lyft.
  • State Farm provides coverage for automobile rentals and travel expenditures. State Farm’s rental car coverage pays for the cost of a rental vehicle in the event of an accident or a comprehensive claim. If you are stranded more than 50 miles from home as a result of an accident, your travel expenses will cover the costs of accommodation, food, and transportation.
  • Agents on the ground. State Farm benefits significantly from having local agents represent the company. Working with State Farm provides two distinct benefits: individualized insurance advice and convenient customer assistance. If your local agent is closed, you may call State Farm’s 24-hour contact line.

State Farm auto insurance discounts

State Farm vehicle insurance offers numerous essential discounts that might result in big savings.

Discounts based on the driver or vehicle

  • Multi-vehicles. If you own two or more automobiles and are a State Farm customer, you may qualify for a discount. Customers can save up to 20%, while State Farm claims that they can save up to 10% more.
  • Accident-free. Three years without being involved in an automobile accident are necessary to qualify for this discount as a State Farm customer. State Farm provides a discount if you go an extended period of time without submitting a claim.
  • Excellent driving. Reduced rates may be offered to people with a clean driving record who have not been involved in an accident or committed a moving violation in the preceding three years.
  • Course in defensive driving. Discounts are offered on driving safety courses. There is a possibility that this bargain will be unavailable where you live.
  • Driver education. Drivers under the age of 21 who are insured and often use your car are eligible for this discount if they complete an authorized driver education course.
  • Excellent student. If you maintain a B average or above in your studies, you might save up to 25% on your insurance.
  • Student absent from school. Drivers under the age of 25 will pay less since they will be spending less time on the road while attending school.
  • Automobile safety. If you insure vehicles manufactured after 1994, you may qualify for discounted medical insurance.
  • Restraint that is passive. When airbags and other passive restraint devices were initially introduced in vehicles, owners received a reimbursement on a portion of their medical insurance premiums.
  • Anti-theft. If you have an approved anti-theft system, you can save money on your vehicle insurance.

Discounts based on your policy

  • Bundling/multi-policy. According to State Farm, bundling vehicle insurance with homes, condo, or renter’s insurance saves an extra 17% on overall insurance expenses in addition to the savings on auto insurance.

State Farm bundling options

If you require a big number of policies, pooling them together may save you money.
You have a plethora of options when it comes to insurance. Because they own a vehicle or a property, the majority of people choose for auto or home insurance.

How to cancel a State Farm insurance policy

You have the option of canceling your insurance coverage at any time. Your state’s insurance laws will dictate whether you must pay a cancellation fee or receive a refund of unused premium payments. State Farm clients have three cancellation alternatives.

  • By phone. Ensure that you have your State Farm policy number on hand when contacting State Farm to cancel your coverage.
  • Through the mail. Don’t forget to add any pertinent information, such as your State Farm insurance policy number or the expiration date of your coverage. Allow two weeks for delivery and processing prior to the cancellation date you choose by signing, dating, and submitting the letter.
  • In-person. State Farm representatives may also terminate policies over the phone for consumers. All that is necessary is your name, address, policy number, and the date you wish to have your coverage terminated.

Can I cancel my State Farm policy online?

State Farm customers are currently unable to cancel their insurance using the company’s website. Any termination of an insurance policy must be communicated to the insurance company or agent in writing or orally.

State Farm online features and app

Whether or not you want assistance from a local agent, acquiring State Farm quotes online is simple and quick.

Additionally to these services, this website provides the following:

  • It is not just a matter of submitting and locating claims.
  • You may utilize these alternatives to make payments, obtain policy documents, and demonstrate insurance coverage. All of these capabilities are accessible through account management. Administration of accounts.
  • Collaborating with local representatives

However, you may call a State Farm agent and receive roadside assistance using the State Farm smartphone app (available for Apple and Android devices).

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