Car Insurance

Metromile Car Insurance Review

By Peter Mondrose Peter Mondrose is the Head of Insurance Content at Bankovia. He received his degree in Economics in 1998 and a second degree in Journalism in 2004 from the University of Chicago. Most recently he served as Head of Content at, and editor at 6 minute read

Metromile Car Insurance’s emphasis on technology may appeal to low-mileage drivers. Those who want total protection should take a different path.

Metromile Insurance review and summary for 2021

Metromile Car Insurance Review - Metromile Car Insurance Logo

Metromile, a San Francisco-based insurance company, offers automobile insurance premiums depending on use. When the company’s telemetry tools are employed, weight is reduced on non-driving parts. National General Insurance underwrote Metromile’s initial insurance and service claims. Metromile acquired a second insurance firm in 2016 after getting unfavorable feedback from clients. Their insurance policies and claims are now entirely in their hands.

The majority of clients are infrequent users. Individuals seeking specialized coverage or who travel frequently may choose to look further than Metromile. To learn more about Metromile, including its pros and cons, click the link.

Metromile insurance may be beneficial for drivers who do not travel much and are OK with their driving behaviors being monitored and reported to them.

The most common types of coverage are liability (which includes bodily injury and property damage), collision, comprehensive, underinsured/uninsured motorist, and medical expenditures. Additionally, you’ll receive 24-hour roadside assistance and reimbursement for your rental car payments. After the break, you can access our in-depth study.

Pros and cons of Metromile car insurance


  • Low-mileage drivers
  • Drivers on the lookout for cheaper prices
  • Drivers who place a premium on technology-driven insurance


  • Drivers with a high mileage
  • Those seeking to package various forms of insurance
  • Drivers seeking a comprehensive range of coverage choices

Metromile car insurance coverage options

The company’s coverage options, on the other hand, are comparable to those given by other auto insurance carriers. Customers with specific coverage needs may discover that some of these options are insufficient. Metromile’s vehicle insurance alternatives should be suitable for drivers who only require the bare minimum in terms of insurance coverage. Numerous security mechanisms are available, including the following:

Liability coverage

Liability insurance is a legal necessity in practically every country. While many states require a minimum level of coverage, you are permitted to increase your limits in order to provide yourself with more protection in the event of an accident for which you were at fault. The following table summarizes the various levels of Metromile’s liability insurance coverage:

  • Bodily injury liability. This insurance protects everyone who is injured or killed in an accident.
  • Liability for property damage. Insurance that compensates the opposing party for damage to their vehicle or other property that you cause in an accident.

Vehicle coverage

  • Collision. This coverage pays for physical damage to your vehicle caused by an accident.
  • Comprehensive. Covers damage to your automobile caused by something other than an accident. The term “full coverage” is used when comprehensive and collision insurance are combined.
  • Coverage for uninsured motorists (property damage). Protection against an errant motorist who does not carry sufficient insurance colliding with your automobile (not available in all states).
  • Assistance with roadside emergencies. This may be utilized for a number of purposes, including towing, jump starting, changing tires, and even acting as a locksmith.
  • Waiver of collision deductible. These insurance cover accidents caused by uninsured drivers, and so do not require a deductible for certain types of accidents (availability is limited and stipulations apply).

Medical coverage

  • Uninsured or underinsured motorist (damage to the body). There is a coverage that can reimburse you for your injuries and lost income if you are harmed in an accident caused by an uninsured or underinsured motorist.
  • Payments for the medical care of others (Medpay). If your automobile is involved in an accident and your passengers have injuries, this additional coverage may help pay for their medical care.
  • Protection against personal harm. As long as you were at fault for the incident, you are protected under this benefit even if the other motorist was at fault.

Metromile Insurance discounts 

Metromile does not provide insurance discounts. Following your initial excursion, the company guarantees to provide you with the most affordable rates possible. A driver’s behavior is examined throughout the initial test drive and subsequent miles. As a consequence, motorists may expect to save the following money in the real world.

  • Multiple vehicle discount. Adding a second vehicle to your insurance policy may qualify you for a per-car discount.
  • Discount for safe driving. By driving cautiously, you might save up to 40% on your initial quotation.

Other coverage types

Metromile now offers only personal vehicle insurance products as an option to other types of protection. Metromile insurance is not available to drivers who require coverage for business vehicles or ridesharing.

How to install the Metromile Pulse

To continue using the Metromile program, you must check-in and update your payment information. Additionally, a postal address is required to receive Metromile Pulse, the company’s distance tracking gadget. Depending on when you purchase, your device should arrive between five to seven business days. Being exempt from mileage costs during this time period provides a number of major advantages.

When your order arrives, check for the Pulse device and an instruction manual.

The instructions provide a graphic illustrating the location of your onboard diagnostics port (OBD-II). Despite the fact that I had only seconds earlier input the make and model of my car’s location into Google. During a 10-day grace period, installing the gadget before Metromile requires it to be attached for the rest of your life is conceivable (or seven days in California). The phrase “short-term” does not include situations such as having your car repaired. If you leave your car unplugged, you may be charged a daily cost of up to $250.)

Locating the OBD-II port on my vehicle simplified installation. Anyone who has ever used a plug-in light is qualified to undertake this task. When the gadget is linked, a little red light will illuminate. You should be set to leave after a brief excursion to calibrate the GPS on the device.

Finally, you may access your account using the Metromile app while on the road. Both the car location and street sweep notification features of the app are quite handy for those of us who frequently forget where we parked or when the streets are swept (a feature that would have saved me from a parking ticket just last week). Despite the Pulse’s GPS, you may disable location-based data storage if you like. Bear in mind that you will be unable to utilize any app functionality that needs location data while offline.

How does the Metromile Pulse work?

Utilizing your vehicle’s data to the most extent possible.
The Pulse incorporates telematics technology that tracks your daily mileage, decodes Check Engine Light data, and acts as a locator in the event that you forget where you left your car. The battery will not discharge because it should be plugged in at all times. There is an insufficient amount of authority to go around. If you’re concerned about GPS tracking, you may disable it in your account settings.

Meet AVA, Metromile’s smart assistant

Automating the claims processing method with the use of artificial intelligence.
When a claim is lodged using the Metromile app, artificial intelligence (AI) analyzes data and manages reimbursement. AVA is a novel application. By studying the data provided by the dashboard’s Metromile Pulse sensor, you may use AVA to check the truth of your claim. Following that, AVA will assist you with the uploading procedure and expedite your compensation. AVA. If anything goes wrong as a result of the AVA connection, please contact Metromile’s internal claims department.


Even if Metromile Vehicle Insurance is causing havoc in the auto insurance industry, this does not mean Metromile Vehicle Insurance will always be the cheapest option for consumers. When looking for automobile insurance, check quotes from many providers to determine whether you can save money.

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